ISO 9000 – Management Systems for Business Success
ISO 9000 is a management system produced by the International Organization for Standardization (ISO). The purpose of the ISO 9000 is the improvement of the efficiency and productivity of organizations. Businesses use ISO 9000 to make sure they consistently satisfy customers, and comply with their industry’s regulations.
Systems are often the last things on the minds of small business owners. Instead of organized processes, most small businesses rely on the expertise of staff and owners and their ability to communicate that expertise to each other. Unfortunately, individual skills and relationships don’t scale – as businesses grow, those that don’t have a management system become inconsistent, chaotic and inefficient.
Developing management systems is something all successful businesses have to do. Unfortunately, most organizations come up with systems in isolation from everybody else. Not only is this “re-inventing the wheel” but it also means that they can’t take advantage of management best practices.
ISO 9000 is an international, generic management system that can be applied to service and product oriented businesses, as well as public administrations and government departments. It allows organizations to take advantage of the latest models for setting up and running a management system.
ISO 9000 improves:
Customer Satisfaction – by focusing on improving what the organization does to provide value for customers, ISO 9000 promotes consistent high-level quality.
Efficiency – by concentrating on how processes provide quality to customers instead of simply the final product, ISO 9000 improves organizations’ efficiency.
Marketing – because ISO 9000 is an internationally recognized standard, using it communicates quality and reliability to customers and partners.
Employee Motivation – by establishing a consistent, comprehensive set of rules and procedures, ISO 9000 ensures that employees know exactly what their responsibilities are and how to fulfill them.
International Trade – because ISO 9000 is an internationally developed management system, adopting it significantly simplifies their relationship with organizations in other countries.
The ISO itself does not provide ISO 9000 certification. Instead, organizations can obtain certification from third party auditors. Certification is not required, and even businesses that choose not to go to the expense of having a formal audit can benefit significantly from implementing ISO 9000.
Systems are often the last things on the minds of small business owners. Instead of organized processes, most small businesses rely on the expertise of staff and owners and their ability to communicate that expertise to each other. Unfortunately, individual skills and relationships don’t scale – as businesses grow, those that don’t have a management system become inconsistent, chaotic and inefficient.
Developing management systems is something all successful businesses have to do. Unfortunately, most organizations come up with systems in isolation from everybody else. Not only is this “re-inventing the wheel” but it also means that they can’t take advantage of management best practices.
ISO 9000 is an international, generic management system that can be applied to service and product oriented businesses, as well as public administrations and government departments. It allows organizations to take advantage of the latest models for setting up and running a management system.
ISO 9000 improves:
Customer Satisfaction – by focusing on improving what the organization does to provide value for customers, ISO 9000 promotes consistent high-level quality.
Efficiency – by concentrating on how processes provide quality to customers instead of simply the final product, ISO 9000 improves organizations’ efficiency.
Marketing – because ISO 9000 is an internationally recognized standard, using it communicates quality and reliability to customers and partners.
Employee Motivation – by establishing a consistent, comprehensive set of rules and procedures, ISO 9000 ensures that employees know exactly what their responsibilities are and how to fulfill them.
International Trade – because ISO 9000 is an internationally developed management system, adopting it significantly simplifies their relationship with organizations in other countries.
The ISO itself does not provide ISO 9000 certification. Instead, organizations can obtain certification from third party auditors. Certification is not required, and even businesses that choose not to go to the expense of having a formal audit can benefit significantly from implementing ISO 9000.
ISO 9000 is a management system produced by the International Organization for Standardization (ISO). The purpose of the ISO 9000 is the improvement of the efficiency and productivity of organizations. Businesses use ISO 9000 to make sure they consistently satisfy customers, and comply with their industry’s regulations.
Systems are often the last things on the minds of small business owners. Instead of organized processes, most small businesses rely on the expertise of staff and owners and their ability to communicate that expertise to each other. Unfortunately, individual skills and relationships don’t scale – as businesses grow, those that don’t have a management system become inconsistent, chaotic and inefficient.
Developing management systems is something all successful businesses have to do. Unfortunately, most organizations come up with systems in isolation from everybody else. Not only is this “re-inventing the wheel” but it also means that they can’t take advantage of management best practices.
ISO 9000 is an international, generic management system that can be applied to service and product oriented businesses, as well as public administrations and government departments. It allows organizations to take advantage of the latest models for setting up and running a management system.
ISO 9000 improves:
Customer Satisfaction – by focusing on improving what the organization does to provide value for customers, ISO 9000 promotes consistent high-level quality.
Efficiency – by concentrating on how processes provide quality to customers instead of simply the final product, ISO 9000 improves organizations’ efficiency.
Marketing – because ISO 9000 is an internationally recognized standard, using it communicates quality and reliability to customers and partners.
Employee Motivation – by establishing a consistent, comprehensive set of rules and procedures, ISO 9000 ensures that employees know exactly what their responsibilities are and how to fulfill them.
International Trade – because ISO 9000 is an internationally developed management system, adopting it significantly simplifies their relationship with organizations in other countries.
The ISO itself does not provide ISO 9000 certification. Instead, organizations can obtain certification from third party auditors. Certification is not required, and even businesses that choose not to go to the expense of having a formal audit can benefit significantly from implementing ISO 9000.
Systems are often the last things on the minds of small business owners. Instead of organized processes, most small businesses rely on the expertise of staff and owners and their ability to communicate that expertise to each other. Unfortunately, individual skills and relationships don’t scale – as businesses grow, those that don’t have a management system become inconsistent, chaotic and inefficient.
Developing management systems is something all successful businesses have to do. Unfortunately, most organizations come up with systems in isolation from everybody else. Not only is this “re-inventing the wheel” but it also means that they can’t take advantage of management best practices.
ISO 9000 is an international, generic management system that can be applied to service and product oriented businesses, as well as public administrations and government departments. It allows organizations to take advantage of the latest models for setting up and running a management system.
ISO 9000 improves:
Customer Satisfaction – by focusing on improving what the organization does to provide value for customers, ISO 9000 promotes consistent high-level quality.
Efficiency – by concentrating on how processes provide quality to customers instead of simply the final product, ISO 9000 improves organizations’ efficiency.
Marketing – because ISO 9000 is an internationally recognized standard, using it communicates quality and reliability to customers and partners.
Employee Motivation – by establishing a consistent, comprehensive set of rules and procedures, ISO 9000 ensures that employees know exactly what their responsibilities are and how to fulfill them.
International Trade – because ISO 9000 is an internationally developed management system, adopting it significantly simplifies their relationship with organizations in other countries.
The ISO itself does not provide ISO 9000 certification. Instead, organizations can obtain certification from third party auditors. Certification is not required, and even businesses that choose not to go to the expense of having a formal audit can benefit significantly from implementing ISO 9000.
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