Business process monitoring helps those in authority determine the exact situation of the flow of all business processes and how they are carried out in real time. Alerts are sounded, indicating possible breakdowns of business processes while business process monitoring systems are installed. Initially, firms were hesitant to use business-monitoring systems, as they need to provide detailed workflow process, which made it a very expensive investment. This is no longer the case, and more and more business are looking to implement business process monitoring.

Business process monitoring systems help identify the inefficiencies of the IT infrastructure of a firm and help identify ways they can be modified. These systems also ensure consistent work flow by identifying breakdowns before they happen, causing action to be taken to prevent disruption of work flow, thereby making sure there is value generation through business process monitoring. They help to make clear that the various tasks are interrelated and how they are linked together in sequential as well as parallel flow of the work process.

Business Process Monitoring Systems:

Business process monitoring systems have to be selected with care, taking into consideration if they offer process improvement methodologies. They need to have a dynamic process orchestrating engine that have a recovery feature and failure notification system, have a business rules engine to determine the work flow process, contain integrated servers and adapters to provide transportation, and make possible routing of information and events through the process. If they have a process simulation feature, the feedback will be better, enabling better monitoring. They will have key performance indicators and many more KPI can be developed to track specific business processes as well as have analytical tools to determine the exact state of the business processes in the firm.

Firms have to realize the cost saving and increased efficiency in the flow of business processes that a good business process monitoring system can provide. They have to consider the long-term benefits as increased efficiency in management of business processes results in better output, making sure resources are not wasted. Unhindered and well-synchronized workflows assure better quality of products or service provided by the firms.

Business process monitoring systems help in improving the efficiency of the IT infrastructure of the firm, making sure resources are not wasted. They also help determine how each application has to be interlinked to ensure the smooth flow of information within the organization as well as help synchronize all business processes, ensuring there are coordination and no disruption of the work flow as much as possible by also having warnings sounded when situations that cause breakdowns arise.

In a problem-free atmosphere, firms can concentrate better to improve their products and design innovative products that can benefit the customers. Thus, business process monitoring systems are necessary and, in fact, essential for value generation through business process monitoring. Though the initial cost may be high, the resulting savings in cost, time, and labor may be well worth the investment in the end.